Welcome to EM Pharma . We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our skincare products.
1. Information We Collect
When you make a purchase or place an order on our website, we collect necessary personal information, including:
- Full Name
- Shipping and Billing Address
- Phone Number (for Cash on Delivery verification and shipping updates)
- Email Address
2. How We Use Your Information
We use the information we collect to:
- Process, fulfill, and dispatch your orders (including our FMD Hair Reduction Serum and other products).
- Provide customer support and respond to your inquiries.
- Send order confirmations, delivery updates, and important notices.
3. Sharing Your Information
We highly value your privacy and do not sell your personal data. We only share necessary details (such as your Name, Address, and Phone Number) with our trusted courier and logistics partners in Pakistan strictly to ensure the safe and timely delivery of your orders.
4. Data and Payment Security
Your personal data is kept secure. For payments, we primarily process orders via Cash on Delivery (COD), meaning no sensitive bank or credit card information is collected or stored on our servers.
5. Your Rights
You have the right to request access to the personal information we hold about you, or ask us to update or delete your details at any time.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
- Email: empharmastore@gmail.com
- Phone: 03474465005